Jan 22, 2014|
Dr. Elizabeth Englander, Author of Bullying and Cyberbullying by financialexchange
Transcript - Not for consumer use. Robot overlords only. Will not be accurate.
Talk a little bit we've been talking about you know -- packing in all of the things that are happening -- cyber world and he. You know when we're talk a little bit about bullying. When it relates to the cyber world and and power relates to business. How we're joined this morning that doctor Elizabeth anglers she's the director and founder of the Massachusetts aggression reduction center. She's also the author of a new book it's called bullying and cyber bullying and doctor thank you for joining us this morning. You bet -- bullying has been around forever I think we -- all you know relate to the bully on the on the schoolyard. But there's a whole new dimension associated with cyber bullying now. Definitely and I think that's a lot of what's happening he says and it's hard for people understand how different it is to communicate online. And I'm I'm like it's out of control and I can really impact. People's productivity and how comfortable they feel at work and how it all the art work -- they're probably. Sure actually really important. You know I am I completely understand what you're saying because I think sometimes you even an attempt at humor. You may be laughing in your head but it doesn't translate when it's sent off to someone else and text. Definitely there's a lot of information can be missing when you're communicating online content it's really easy to forget that I think again it's stripper -- and it is certainly -- probably seen one -- idea. Sure we'll talk about cyber bullying in the workplace and what really is cyber bullying. Well that's a really good question them and the truth is that it's a difficult word for what happens online I'm. But what what we're talking about at this situation where you know about workplace -- group that's trying to work together and in some capacity. You know and when they dedicated digital -- they beat different at some upbeat. I'm meet cute that help people work together for example when you're working with a colleague and a project. You really take into account how they're reacting to your ideas your thought. But sometimes when you're online. You forget to take into account the other person. Ideas -- thoughts -- reactions and instead you kind of over focus on your own. That you think something's not a great idea. You might be you might just. Say that in a much more. Start harsh way on the line that you would if you were face to -- to cross the tape. -- Well I. And I can I completely relate to that as well it's much more difficult to say anything to -- when you're looking at them face to face and very easy to be anonymous. And to say whatever issues you might be thinking when you're writing it. Definitely and even -- anonymous it's easy to -- that. That the other person's going to happen reaction to -- or not there in front of you indicate -- their voice. Six so the result of that sometimes it really escalates problems and that makes that the that the groups really he would work productively. Said doctor -- and think I might be cyber -- what will put it. I'd be looking for an attacks to that would give me -- -- signs that I am being cyber bully. Well I I would say that you're not sure our. And you're not having a problem with what's going on. Then you know you really don't have to worry too much about it. The problem really comes in when you begin to have a reaction to make it feel like he he'll work with that person. So people are saying things if you're collaborating online and people are thinking about a project. That are really putting you lost -- making it hard for you to work with them. Sometimes what you have to do take the focus off the project and instead focus on what happened between used to saying things like. Well maybe instead of talking about our personality characteristics it would be more productive to talk about our ideas on the project. Giving people feedback like that can sometimes help redirect people should I'm especially if they're not really contest. You know that there that they're being really offensive this doesn't happen -- it actually happened and one quite a lot. Yeah and and -- would -- that you don't necessarily have to be bullied by a superior you can be bullied by a a co worker current. Well that's true. I'll battle out with a co -- we hope that you have to restart those so. It -- the co worker you know you would hope that you would have -- -- just sort of speak up and say you know I'd rather. I'm that we focus on the project -- I really don't appreciate talking about you know my personal situation -- -- you know when we're talking about the Internet start. Something like that where it is -- as the carrier apostrophe provide it can be really -- facing a tough. So somebody resolve. All the way -- -- again is if you feel like you can -- -- -- redirecting it. I I honestly find it often best to give people the benefit of the doubt that you're working with somebody and you're collaborating on line and they begin to be what feels like really -- cruel or use paper inappropriate language. The first thing I would only suggest people do it and -- direct conversation that they OK let's not talk about what we were doing last night instead. Let's talk about finishing a project. Didn't like that just remind people why they're there but -- that that really helped. I'm into a situation where you really feel like -- work but I'm and it worked better check credit opt for later that they. This doesn't seem to be conducted today. Let's talk tomorrow at the -- about how we're gonna handle collaborating online at best and maybe this -- the project that would work better if we talked about it space efficient. I think by now everyone knows that there are some situations that work better -- this case. There's nothing wrong with saying I think this is one of those. While he be going back to the good old fashioned old -- yeah yeah. The -- -- the brought to is that bullying and cyber bullying and the authors doctor Elizabeth Englander at thank you so much for joining us today. -- great to have you.